About this property
With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
---|---|---|
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 sofa bed and 1 large double bed |
Sustainability
- GSTC CriteriaCertified by: Bureau Veritas
Guest reviews
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Guests who stayed here loved
- Jacek
Poland
“Great rooftop pool with stunning views of the city! It was the highlight of our stay! Spacious room, also with great views. Coffee machine in the room. Very accommodating staff - we had to arrive one night later because our flight was cancelled...” - Michelle
Australia
“Location and access to public transport plus shopping was amazing” - Anthony
Denmark
“Excellent location offering easy access to other parts of Singapore. Good sized rooms and breakfast with wide variety.” - Amy
United Kingdom
“Everything, the hotel was outstanding truly one of the best I have stayed in thank you so much ☺️” - Gennaro
Australia
“Location is great with MRT underneath hotel. Pool and facilities at the hotel were always very clean and had magnificent views” - Dulce
Australia
“Location to shops, comfortable beds and cleanliness of the rooms. Great Customer Service” - Nichola
Ireland
“Location excellent Breakfast was good, plenty of choice. Lovely pool Friendly lifeguard Very helpful reception staff. Went out of their way to help with an itinerary problem we had” - Kate
New Zealand
“Convenient location. Right near the MRT in a great shopping area.” - Julia
Hungary
“Amazing location, perfect rooftop view, looks like on the photos” - Putu
Indonesia
“location, facility and aminities with water dispenser in the room now is a plus”
Hotel surroundings
Restaurants
- Makan@Jen
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.






The fine print
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.