Santaviva Hotel

–Great location - show map
+51 photos
Scored 7.9
Rated good

Staff

9.7

You might be eligible for a Genius discount at Santaviva Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Santaviva Hotel in Kisoro offers family rooms with private bathrooms, balconies, and garden views. Each room includes a work desk, minibar, and free toiletries. Dining and Leisure: Guests can enjoy a terrace, restaurant, bar, and outdoor fireplace. The family-friendly restaurant serves African and American cuisines with halal and vegetarian options. Free WiFi is available throughout the property. Convenient Services: The hotel provides private check-in and check-out, a paid shuttle service, and a lounge. Additional amenities include a coffee shop, outdoor seating area, and bicycle parking. Local Attractions: Mgahinga Gorilla National Park is 12 km away, and Kisoro Airport is 3 km from the hotel. Cycling activities are available for guests to explore the surrounding area.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Airport shuttle
  • Free WiFi
  • Restaurant
  • Room service
  • Private parking
  • Family rooms
  • Bar
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental

Private parking at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 double bed
1 single bed
or
2 double beds
2 single beds
1 single bed
2 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Michael
Austria Austria
“Incredibly helpful staff. Ivan not only helped us book bus tickets, but also brought us to the bus stop and waited with us until it came, which was a couple of hours. We would have been lost without him.”
Hans
Belgium Belgium
“Very friendly manager Good food Location Price quality very good”
Angus
Australia Australia
“Food was decent with a good selection on the menu. I did have to send back my dinner though because the hamburger was served cold. The staff and owner are very friendly and most speak good English. Rooms are clean and nicely furnished.”
Benji
United Kingdom United Kingdom
“Friendly and helpful staff. Kule, Trust and Rachel were attentive and supportive and enthusiastic. Ivan the owner helped us book the gorilla trekking for a very fair price. It's a perfect base to go gorilla trekking on a tighter budget. I would...”
Jonathan
Canada Canada
“Ivan is great, very helpful thank you for looking after us. Jon & Dylan”
Luca
Switzerland Switzerland
“It‘s an amazing place in Kisoro. It’s clean, big and cozy. The staff and the manager Ivan are incredible friendly and helpful. He took us for a walk through the authentic Kisoro and showed us the best sunset-viewpoint. He helped us planning all...”
Bernhard
Germany Germany
“Exceptionally helpful and kind staff, especially the owner Ivan. He showed us around town and even took us on a small hike and bike tour.”
Jonny
United Kingdom United Kingdom
“Ivan was an incredible host. Not only did he sort out my gorilla tracking excursion at a very reasonable price, but he also came to Rwanda to meet me and collect the money since the permit has to be paid for in cash. I was a little apprehensive...”
Liezel
South Africa South Africa
“Really good place to stay. Ivan is an exceptional host and goes above and beyond. The communication and information supplied was quick and accurate. Ivan and his team make guests feel welcome and special. Highly recommended.”
Andreas
Germany Germany
“Good clean lodge in the centre of Kisoro, friendly and very helpful manager, assisting with tours to Mgahinga and Bwindi. Attached restaurant serves good food, albeit limited menu.”

Hotel surroundings

Restaurants

1 restaurant on site
Cafe Santaviva
  • Cuisine
    African • American
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Halal • Vegetarian

House rules

Santaviva Hotel takes special requests - add in the next step!
Check-in
Available 24 hours
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$15 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$15 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash