About this property

Located in the heart of downtown Cleveland, this hotel is less than a mile away from Cleveland Convention Center and offers a fitness center. Every room at Cleveland Marriott Downtown at Key Tower provides a flat-screen cable TV and marble bathrooms with rainfall shower heads. A seating area with a large chair and ottoman are also included. Guests can view sporting events on flat-screen plasma TVs while enjoying cocktails and casual dining at Greatroom Restaurant. 17,918 sq. ft. of meeting and event space is offered at Cleveland Marriott Downtown at Key Tower. Free WiFi is offered in the hotel lobby and public areas. Cleveland Marriott Downtown at Key Tower is within walking distance from Rocket Mortgage Field House, Progressive Field and the Rock & Roll Hall of Fame.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Marriott Hotels & Resorts
Hotel chain/brand
Marriott Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Breakfast to go

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Gina
    United States United States
    I loved the Location, bed was very comfortable and loved having access to the M Club lounge that was definitely a bonus! Rooms were clean and tidy
  • Denise
    United States United States
    The layout was great ! The M lounge was amazing and a welcomed amenity. Our room was perfect cozy and clean!
  • Robyn
    United States United States
    Staff were amazing! Thank you to the manager on Monday for making sure we received breakfast. It was a great location, we were able to walk to the Rock and Roll Hall of Fame and the Cavs game. Room had a magnificent view of the city. The room was...
  • Joann
    United States United States
    The hotel staff was great - however, it appears to be understaffed for the volume of guests - especially on Friday September 13. The bar areas were especially challenging.
  • Jennifer
    United States United States
    It was beautifully kept, employees were helpful and friendly and the bed was super comfortable.
  • Kevin
    United States United States
    Staff & services were exceptional. Night manager Devon was the MVP Friday night after the Billy Joel & Rod Stewart concert. Show ended late & everything closed on the way back. The pantry store was also closed & he made the call to open it up so...
  • Ashley
    United States United States
    The hotel was amazing, staff was friendly , on-site excursions are fun- great hotel for if you are looking to stay in! We will return for a more calm weekend in the city.
  • Francis
    United States United States
    Customer service was exceptional. They were quiet, professional and very kind. We got hungry after our concert and they directed us to a local pizza place around the corner that we were able to walk to and from after midnight and it was completely...
  • Michael
    United States United States
    The valet was attentive whrn meeting us at the front door, Yhe gentlrman who took the car was very friendly, and thr lady who checked us in, as well as the lady who chrcked us out….. Were SOOOOOOO friendly. We mase sure to complement then. Also,...
  • Francella
    United States United States
    I traveled to Cleveland for a Cavaliers basketball game. The hotel was a quick walk to the arena. Hotel was clean. Staff was friendly. One of nicest hotels I've stayed in.

Hotel area info

Restaurants

3 Restaurants On Site
  • Greatroom
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
  • Il Venetian
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch • Dinner
  • Marble Room Sushi
    • Cuisine
      Asian
    • Open for
      Brunch • Lunch

House rules

Cleveland Marriott Downtown at Key Tower takes special requests – add in the next step!
Check-in
From 4:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.