You might be eligible for a Genius discount at SureStay Plus Hotel by Best Western Gatlinburg. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Adjacent to Great Smoky Mountains National Park and 1.7 km from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool. A microwave, small refrigerator, and cable TV as well as a private bathroom are provided in every simply appointed room. Extras include toiletries, towels, and linens. A 24-hour reception and vending machine for snacks and drinks are on site. Free parking is also provided by SureStay Plus Hotel by Best Western Gatlinburg. Great Smoky Mountains National Park is 400 m from the hotel, while Ober Gatlinburg Amusement Park tram lift is 9 minutes' walk away. Guests can visit Cataract Falls, which is 6 minutes' drive by car or 45 minutes' walk along the Gatlinburg Trail.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Rossana
Canada“Stay was very good. The young attendant was getting acquainted to a new computer system and it took a little longer to check in. He was thorough ,very polite and completed our check in accurately. So we didn't mind. Would definitely go back!” 
Liudmyla
United States“friendly staff, convenient location, delicious breakfasts. We would like to stay at this hotel on our next trip”- Erin
United Kingdom“We stayed here for 2 nights during our trip to Gatlinburg, our room was the biggest we’ve had during our month long road trip in the states! We originally booked 1 night and had to extend because we were so happy with our room!” - Carrie United States“Great breakfast. Courtesy of employees. Very clean.”
- James United States“Everything was amazing. the room was very comfortable, the breakfast was delicious. ....the bear was a little different but interesting.”
- Harry
Ireland“Breakfast was whopper. Beds comfy. Great shower. Nice balcony over river.” - David United Kingdom“Great location, just of the main strip, with free parking”
- Ryan United States“Great value for the price. Right next to the entrance to the Smokey Mountains National Park, walking distance to restaurants, great setting with the balcony over the stream, and great breakfast.”
- David United Kingdom“Everything was fine, apart from mentioned below. It was great to have free parking so close to the town centre. Reception staff were friendly and helpful. Balcony over river was nice and peaceful”
- Richard United Kingdom“Pleasant view from the balcony. Breakfast was outstanding. Undercover parking welcome due to heavy rain.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform SureStay Plus Hotel by Best Western Gatlinburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
