SureStay Plus Hotel by Best Western Gatlinburg

–Great location - show map
+20 photos
Scored 7.9
Rated good

Great location!

8.8
  • River view
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms

You might be eligible for a Genius discount at SureStay Plus Hotel by Best Western Gatlinburg. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Adjacent to Great Smoky Mountains National Park and 1.7 km from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool. A microwave, small refrigerator, and cable TV as well as a private bathroom are provided in every simply appointed room. Extras include toiletries, towels, and linens. A 24-hour reception and vending machine for snacks and drinks are on site. Free parking is also provided by SureStay Plus Hotel by Best Western Gatlinburg. Great Smoky Mountains National Park is 400 m from the hotel, while Ober Gatlinburg Amusement Park tram lift is 9 minutes' walk away. Guests can visit Cataract Falls, which is 6 minutes' drive by car or 45 minutes' walk along the Gatlinburg Trail.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Tea/coffee maker in all rooms
  • Breakfast
SureStay Plus Hotel by Best Western
Hotel chain/brand
SureStay Plus Hotel by Best Western

Property highlights

Situated in the best rated area in Gatlinburg, this hotel has an excellent location score of 8.8

Breakfast info

American

Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 large double beds
1 sofa bed
and
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Rossana
Canada Canada
“Stay was very good. The young attendant was getting acquainted to a new computer system and it took a little longer to check in. He was thorough ,very polite and completed our check in accurately. So we didn't mind. Would definitely go back!”
Liudmyla
United States United States
“friendly staff, convenient location, delicious breakfasts. We would like to stay at this hotel on our next trip”
Erin
United Kingdom United Kingdom
“We stayed here for 2 nights during our trip to Gatlinburg, our room was the biggest we’ve had during our month long road trip in the states! We originally booked 1 night and had to extend because we were so happy with our room!”
Carrie
United States United States
“Great breakfast. Courtesy of employees. Very clean.”
James
United States United States
“Everything was amazing. the room was very comfortable, the breakfast was delicious. ....the bear was a little different but interesting.”
Harry
Ireland Ireland
“Breakfast was whopper. Beds comfy. Great shower. Nice balcony over river.”
David
United Kingdom United Kingdom
“Great location, just of the main strip, with free parking”
Ryan
United States United States
“Great value for the price. Right next to the entrance to the Smokey Mountains National Park, walking distance to restaurants, great setting with the balcony over the stream, and great breakfast.”
David
United Kingdom United Kingdom
“Everything was fine, apart from mentioned below. It was great to have free parking so close to the town centre. Reception staff were friendly and helpful. Balcony over river was nice and peaceful”
Richard
United Kingdom United Kingdom
“Pleasant view from the balcony. Breakfast was outstanding. Undercover parking welcome due to heavy rain.”

Hotel surroundings

Facilities of SureStay Plus Hotel by Best Western Gatlinburg

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Lift
  • Tea/coffee maker in all rooms
  • Breakfast

House rules

SureStay Plus Hotel by Best Western Gatlinburg takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform SureStay Plus Hotel by Best Western Gatlinburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.