About this property

Located in San Marco, this hotel is 2 miles from Jacksonville city centre. It features an outdoor pool with hot tub and rooms with free Wi-Fi. Each room at the Hilton Garden Inn Jacksonville Downtown Southbank is furnished with a flat-screen TV with HBO. An iPod docking station is also available in all rooms. Jacksonville Hilton Garden Inn Downtown Southbank includes a gym and a business center. For added convenience laundry facilities and a cash machine are on site. EverBank Field is 3 miles from this hotel. The Jacksonville Zoo is 10.2 miles from the hotel and the Times Union Center for Performing Arts is 1.7-miles away.

Couples particularly like the location — they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hilton Garden Inn
Hotel chain/brand
Hilton Garden Inn

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

American, Buffet

  • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Robert
United States United States
Location was great! Front desk staff was great! Parking was great!
Shay
United States United States
The beds are very comfortable. The pool and hot tub area is very nice.
Shonta0703
United States United States
I loved the entire experience at the hotel. Me and my husband was celebrating our birthday and decided to take a slight road trip. The hotel was very clean. Staff was warm and knowledgeable. We didn't know where to eat at or have fun but the...
Shandrell
United States United States
Location, hotel was magnificent, services was excellent
Dena
United States United States
Staff are friendly and accommodating. Beds are comfortable. Room nice and clean. Great location to where we needed to be. Parking is great and secure.
Wendy
United States United States
Parking garage. Clean. Comfortable beds. Great location and close to game day express bus stop.
Ken
United States United States
The breakfast was OK. Staff monitoring it was very helpful.
Venus
United States United States
The hotel decor was beautiful and the staff was very helpful and accommodating.
Julie
United States United States
All staff were friendly, welcoming, helpful, and just wonderful people.
Genesis
United States United States
The room was so big! The area was decently quiet. Overall it was a nice stay.

Hotel surroundings

Restaurants

1 restaurant on site
Garden Grille & Bar
  • Cuisine
    American
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly • Traditional

House rules

Hilton Garden Inn Jacksonville Downtown Southbank takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscoverUnionPay debit cardUnionPay credit card

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.