Private parking, On-site parking, Electric charging, Accessible
Pet friendly
Pets welcome, Charges may apply
Free WiFi
Internet services
Kitchen facilities
Refrigerator, Microwave
Wellness
Fitness centre
Accessibility
Wheelchair accessible, Higher level toilet, Toilet with grab rails
Swimming pool
Private, Saltwater, Indoor swimming pool, Heated swimming pool
About this property
This Franklin, Tennessee hotel is completely non-smoking and offers free high-speed internet access. The Cool Springs Galleria and Nissan North American Headquarters are minutes away.
Hilton Garden Inn Nashville/Franklin Cool Springs features an indoor pool, 24-hour fitness center, full service restaurant, outside patio with a fire pit and water feature, meeting rooms and 24-hour business center are also available at the hotel.
Guest rooms at the Franklin Hilton Garden Inn are equipped with 37-inch flat-screen TVs and spacious work desks. Microwaves, refrigerators and coffee makers are also included.
Season's Local Fare & Spirits at the Hilton Garden Inn in Franklin serves breakfast, dinner and evening room service. The Pavilion Lounge is open nightly with an outdoor garden patio and fire pit.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.0
Facilities
8.6
Cleanliness
8.7
Comfort
8.9
Value for money
8.3
Location
9.3
Free WiFi
9.2
Select topics to read reviews:
Guests who stayed here loved
T
Tiffany
United States
“The location was great, lots of food options around and less than 30 min to Nashville downtown. Clean, had microwave and mini fridge, nice workout gym. Having a proper door to the bathroom.”
W
William
United States
“Need to book a room for return. Staff was very helpful, and got it done. There was a problem with that booking the same staff member who booked it contacted me, fixed the issue and everything went smoothly.”
J
Jonathan
United States
“I loved the service from the staff. They were very friendly and really made us feel at home.”
D
Deborah
United States
“Clean, nice accommodations, and helpful friendly staff!”
Tiana
United States
“I loved that the gal who checked me in was able to move me to a downstairs room close to the door so that my old dog could make it in easily.”
Claxton
United States
“I was charged an additional $25 on my card for incidentals, which I was told would be refunded if I did not purchase anything, which I didn't. I was not informed of this before check-in and don't approve. I am now waiting for my credit.”
S
Stacy
United States
“I had a wonderful stay at this hotel! It was clean and bright and the staff was exceptional. I had a problem caused by booking.com and the hotel did all they could to make it right. We received a discount for our room for the first night and...”
J
Joel
United States
“Lovely hotel in a great location. The beds and pillows were very comfy.
Nice employees!”
S
Sarah
United States
“Excellent location. Friendly staff. Spacious comfortable rooms. Small restaurant on site.”
T
Tina
United States
“Staff was very friendly. Room was clean and comfortable. Close to lots of things.”
Hotel surroundings
Restaurants
1 restaurant on site
Season Local Fare & Spirits
Cuisine
American
Ambiance
Family friendly
House rules
Hilton Garden Inn Nashville/Franklin-Cool Springs takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Renovation work is being done from January 2022 to March 31st. Some rooms are under renovation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
We have more than 70 million property reviews, and they're all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
United States
