Sustainability certification

Hilton Palacio del Rio

–Excellent location - show map
+62 photos
Scored 8.5
Rated very good

Excellent location!

9.2
  • Swimming pool
  • WiFi
  • Balcony
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

About this property

Offering an exceptional location directly on San Antonio's famous River Walk, this city centre hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. The Arneson River Theatre is also situated adjacent to the hotel. HemisFair Park can also be found only seconds away along with a number of area golf courses. On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness centre. There are also several dining options located on-site. The hotel also provides guests with private balconies in every guestroom.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • WiFi
  • Non-smoking rooms
  • Family rooms
  • Fitness centre
  • 2 restaurants
  • Facilities for disabled guests
  • Bar
  • Breakfast
Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

  • Situated in the real heart of San Antonio, this hotel has an excellent location score of 9.2

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Kosher, American, Buffet

  • Private parking available

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 sofa bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Jasna
Australia Australia
“Everything was good , but the position was excellent”
Claudia
Germany Germany
“We truely enjoyed the stay and the service was exzellent. I became a member of Hilton Honors but unfortunately our stay did not count which is not a good start of a membership.”
Beverley
South Africa South Africa
“Staff were so friendly! Comfortable room right on river walk. Check in process very informative.”
Philippe
France France
“Hotel in downtown San Antonio, a 15-minute walk from Fort Alamo, with a room featuring a balcony overlooking the riverwalk”
Vasquez
United States United States
“Everyone was very family friendly. Staff was amazing had a wonderful time. Staff everywhere always willing and wanting to help that just made my stay even more amazing”
Shelly
Australia Australia
“Great location and good facilities available within the hotel.”
Marlena
United States United States
“Service was phenomenal, staff was professional and friendly.”
Wesley
United States United States
“Breakfast was very good and we loved eating outdoors.”
Carolyn
United States United States
“Staff were all helpful and courteous, couldn't be more helpful. Michael was extremely helpful with directions from here to locations we wanted to visit.”
Elham
Egypt Egypt
“The reception personnel and housekeeping were excellent. The in room safety box was not working but the staff responded very quickly and fixed it.”

Hotel surroundings

Restaurants

2 restaurants on site
River's Edge Cafe and Patio Bar
  • Cuisine
    American
  • Open for
    Breakfast
  • Ambiance
    Family friendly
River's Edge Cafe
  • Cuisine
    American • Mexican
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly

House rules

Hilton Palacio del Rio takes special requests - add in the next step!
Check-in
From 16:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
US$25 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
US$25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Need-to-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.