Sustainability certification

Hilton Richmond Hotel & Spa Short Pump

–Excellent location - show map
+38 photos
Scored 8.6
Rated fabulous

Excellent location!

9.2
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating
  • Lift

About this property

Comfortable Accommodations: Rooms feature air-conditioning, free WiFi, refrigerators, tea and coffee makers, and work desks. Additional amenities include sofa beds, free toiletries, and flat-screen TVs. Exceptional Facilities: Guests can enjoy spa facilities, a fitness centre, indoor swimming pool, sun terrace, and hot tub. The hotel offers a restaurant serving American and steakhouse cuisines, a bar, and a coffee shop. Convenient Location: Located in Richmond, the hotel is 36 km from Richmond International Airport. Nearby attractions include the University of Richmond (16 km) and Virginia Museum of Fine Arts (21 km). Guest Satisfaction: Highly rated for its attentive staff, room cleanliness, and excellent restaurant.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Room service
  • Facilities for disabled guests
  • Bar
Hilton Hotels & Resorts
Hotel chain/brand
Hilton Hotels & Resorts

Property highlights

  • Top location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 large double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
2 large double beds
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Lesley
United States United States
“Janice was the wonderful woman I would like to call out. She was the one that seated us for breakfast both mornings and she was extremely friendly, greeted us with a smile and was just all around great. True example of excellent customer service.”
Correia
United States United States
“Great staff and location pool could use a slight upgrade”
Sheryl
United States United States
“I would like to see complimentary breakfast offered in a separate area where you can sit and dine.”
Grayson
United States United States
“It was beautiful, relaxing, and a moment I will always remember. The restaurant and meals were top notch. Staff courteous and helpful. The rooms clean and well taken care of above and beyond.”
Miller
United States United States
“Everything was available in the hotel. We were there to rest and didn’t have to worry about anything or travel to get anything”
Laurie
United States United States
“Staff was so nice. Facility was very clean and comfortable. The bar tender at the bar was awesome. We really enjoyed our stay.”
Mary
United States United States
“My room was immaculate, and the beds were super comfy. Staff were friendly and welcoming. Room service breakfast was fantastic! I'm looking forward to staying here again.”
Donna
United States United States
“Beautiful Hotel. Great pool. Nice people working there.”
Amina
United States United States
“Friendly staff. Nice amenities, including pool, gym, spa, restaurant, and store. Plus close to shopping and restaurants. Very clean.”
Gideon
United States United States
“The entire resort is neat and I like how they put more effort in safety and security. It’s like they’re not watching but they’re, there’s cameras everywhere!”

Hotel surroundings

Restaurants

2 restaurants on site
Aroma Cafe
  • Cuisine
    American
  • Open for
    Breakfast
Shula's Steakhouse
  • Cuisine
    American • Steakhouse
  • Open for
    Dinner

Facilities of Hilton Richmond Hotel & Spa Short Pump

Great facilities! Review score, 9

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Room service
  • Facilities for disabled guests
  • Bar

House rules

Hilton Richmond Hotel & Spa Short Pump takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.