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New Hotel Collection Smoky Mountains

–Excellent location - show map
+61 photos
Scored 9.4
Rated superb

Staff

9.4

You might be eligible for a Genius discount at New Hotel Collection Smoky Mountains. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: New Hotel Collection Smoky Mountains in Sevierville offers family rooms with modern amenities. Guests enjoy free WiFi, air-conditioning, and private bathrooms. Convenient Facilities: The hotel features a terrace, lift, concierge service, coffee shop, and paid on-site private parking. Additional amenities include a tea and coffee maker, hairdryer, refrigerator, microwave, dishwasher, shower, and kitchenware. Prime Location: Located 48 km from McGhee Tyson Airport, the hotel is near attractions such as Smoky Mountain Opry (5 km), Dollywood (12 km), and Ripley's Aquarium of the Smokies (22 km). Guests appreciate the room cleanliness, convenient location, and comfortable rooms.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • WiFi available in all areas
  • Family rooms
  • Private parking
  • Fitness centre
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (9.3)

Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Sharon
United States United States
“It was so amazing we enjoyed our stay...it was more than we expected everyone was friendly helpful nice excellent location close to everything but off the beaten path...will definitely stay there again...plenty of room like staying in a...”
Lawter
United States United States
“Beautiful place! Everything was super clean and roomy. It was a convenient location to everything in Pigeon Forge. The downtown historic district was adorable. The staff was friendly. We would definitely stay here again!”
Stephen
United States United States
“Receptionist was very nice and friendly, like the ability to be able to cook while on vacation and not rely on eating out daily.”
Edith
United States United States
“We loved how spacious and clean the facilities were when we arrived.”
Ashley
United States United States
“New Hotel Collection was spotless and so comfortable! Everything felt fresh and well cared for, and the staff were kind and helpful. I truly enjoyed my stay and would definitely come back.”
Melissa
United States United States
“We loved the location and how clean everything was.”
Ehud
Israel Israel
“ממוקם באזור העיר ה"עתיקה" ממש בסמוך לפסל של דולי פארטון, הדירה הייתה מאובזרת עם מה שצריך וגם עם דברים שלא חשבנו עליהם אבל מישהו בצוות כנראה חשב ושם אותם - מושלם מכונת כביסה ומייבש, ראינו שיש במקום אח בסלון,”
Judith
United States United States
“Restaurant was good. I'm not a coffee drinker so I didn't go in the coffee shop. But the room we had was quite large.”
Emily
United States United States
“Loved that there were two bedrooms and two bathrooms. Especially since we had our two boys with us. The property was very clean and the staff were very nice. Also really loved that there was a washer and dryer so I didn’t have to bring dirty...”
Gary
United States United States
“Absolutely beautiful and very clean. Loved the living area with the fireplace. The Staff was great and the restaurant was so very good.”

Hotel surroundings

House rules

New Hotel Collection Smoky Mountains takes special requests - add in the next step!
Check-in
From 16:00 to 18:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 25
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that parking is limited to 1 space per unit.

Please note that housekeeping occurs on a weekly basis. Daily room service is available for an additional fee.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform New Hotel Collection Smoky Mountains in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.