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About this property

Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a lift, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 1 km from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 24 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Vegetarian, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 single bed
and
1 large double bed
1 large double bed
1 large double bed
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 single beds
1 large double bed
or
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Yunhee
    South Korea South Korea
    The staff were amazing. Special thanks to Annie who was really helpful and kind. Susie (Susan ? ) who speaks fantastic Korean , we had a great chat about Vietnam and was really nice. Breakfast was good. Location was good 🇻🇳💙👍
  • Bram
    Netherlands Netherlands
    Really good, Eden and Annie were very friendly. We could check in at 23:30, really easy contact via WhatsApp.
  • Tuan
    Australia Australia
    The staffs so nice and very helpful, especially Annie and Minh help me with everything I need .Give them10/10 will come back soon.
  • Harris
    New Zealand New Zealand
    Very friendly staff offering help whenever needed. Good location. Clean rooms Thank you for looking after me so well
  • Melina
    Germany Germany
    The location was perfect, in the middle of the old quarter. The staff, especially Eden, was very welcoming and gave us a lot of tips what to do in the area.
  • Ok
    Australia Australia
    Liked every thing about this hotel . The staff were very helpful and friendly. The breakfast was very good and the location was great.
  • Sam
    United Kingdom United Kingdom
    Staff were very friendly and it was a lovely hotel to stay! Offered great services at good value for money prices!
  • Andreas
    Germany Germany
    We had a very very nice stay at Serene! Our first room had an insane view over the city and a very spacious room. The bed was insanely comfortable and the breakfast perfect! And the staff, especially Eden helped with everything. Definitely recommend
  • Lll
    Singapore Singapore
    the wifi is not very stable, bath tub is abit too high , for those who are not so tall might have difficulty climbing down the bath tub. staff are very friendly , breakfast is good too. bed is comfy and maybe for handwash/shampoo/ shower gel you...
  • Andrew
    Australia Australia
    Great staff, clean and tidy, fresh fruit and water each day 🩷

Hotel surroundings

House rules

Serene Central Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serene Central Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.