About this property

4-star comfort awaits in the heart of Bai Chay at Novotel Ha Long Bay Hotel. Overlooking the UNESCO World Heritage listed Ha Long Bay, the hotel offers an outdoor pool, open-air pool deck and on-site restaurant. Guests can enjoy free private parking on site. Featuring free WiFi access, all units are elegantly decorated and fitted with modern furnishings and high-tech luxuries. Every well-appointed unit offers air conditioning, personal safe and wardrobe. En suite bathroom comes with shower facility and free toiletries. Selected units are fitted with a private balcony where breathtaking views can be enjoyed. Novotel Ha Long Bay Hotel operates a tour desk and 24-hour front desk, providing a range of services, including 24-hour room service, currency exchange and car hire. Novotel's friendly staff can arrange for cruises for guests who would like to visit Ha Long Bay. Guests can also venture into Ha Long Night Market, 800 metres from Novotel Ha Long Bay Hotel. Sun World Ha Long Park is 1 km from the hotel, while Vincom Plaza Ha Long is 4.4 km away. The nearest airport is Cat Bi International Airport, 36 km away. The poolside restaurant, The Square, serves a delectable spread of international dishes. Guests can enjoy views of the pool and Ha Long Bay while dining.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

  • Top location: Highly rated by recent guests (8.3)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Nguyễn
    Vietnam Vietnam
    Breakfast have many choices, the taste is fresh. The outside pool is very nice
  • Nguyễn
    Vietnam Vietnam
    Buffet breakfast is excellent. The pool is clean with amazing view. Staffs are friendly and nice. Everything is great
  • Megan
    Australia Australia
    Our time at Novotel Ha Long Bay was nothing short of sensational. We felt very welcome and had a fabulous time. In particular one staff member went above and beyond with service and friendship. Thank you Thúy you are amazing.
  • Mark
    Australia Australia
    The room was special with superb views. Staff very attentive. Classic Novotel experience. Very happy given some of the rooms we have had to endure so far.
  • Raghunath
    United Arab Emirates United Arab Emirates
    Everything excellent except the loud music from the Beach event
  • Simon
    United Kingdom United Kingdom
    Everything was fantastic, service amazing, lovely staff. Can't think of anything negative to say. I would highly recommend.
  • Taher
    India India
    Breakfast was excellent with nice spread, Rooms were spacious and comfortable, I had not used the pool, but good location and view.
  • Anne
    Australia Australia
    Food was great. The staff was really helpful. The room was lovely with a great view.
  • Elizabeth
    United Kingdom United Kingdom
    Room size lovely , nice room with lovely big bed really comfortable for me I also really liked the location of the hotel and the gym
  • Zoe
    United Kingdom United Kingdom
    The view of Halong Bay from the hotel is incredible. Staff are lovely. Great to have a pool and gym. We used both every day

Hotel surroundings

Restaurants

1 restaurant on site
  • The Square
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel Ha Long Bay Hotel takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 2,000,000 is required on arrival. That's about US$75. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 800,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 800,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Please inform Novotel Ha Long Bay Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of VND 2,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.