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About this property
Comfortable Accommodations: San Hotel & Pool in Hanoi offers family rooms with air-conditioning, private bathrooms, balconies, and city views. Each room includes a work desk, TV, and free WiFi.
Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness room, and wellness packages. Additional amenities include a pool bar, restaurant, and bar.
Dining Experience: The family-friendly restaurant serves Vietnamese cuisine with gluten-free options. Breakfast is available as an à la carte with juice.
Prime Location: Located 26 km from Noi Bai International Airport, the hotel is near attractions such as Vincom Center Nguyen Chi Thanh (2.8 km) and Vietnam Museum of Ethnology (4.5 km). An ice-skating rink is also nearby.
Couples particularly like the location — they rated it 9.2 for a two-person trip.
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Guest reviews
Categories:
Staff
10.0
Facilities
9.1
Cleanliness
9.6
Comfort
9.7
Value for money
9.5
Location
9.1
Free WiFi
10
High score for Hanoi
Select topics to read reviews:
Guests who stayed here loved
Joef
Vietnam
“An amazing hotel with delicious breakfast. The staff are exceptionally friendly and welcoming – something you can’t find anywhere else. Especially Giang, who was truly wonderful!”
Guy
Israel
“The staff is so nice and helpful; we had a very pleasant stay.”
Paul
United Kingdom
“Incredibly attentive staff - could not be more helpful.
Lovely pool on the roof.
Nice breakfast.”
R
Rebecca
Australia
“The rooms were very clean and comfortable but the staff went absolutely above and beyond. They surprised us with a cake for our anniversary and they helped us fix our suitcase even though I just asked for advice where to go they organised it...”
Lê
Vietnam
“Wonderful hotel! The room was clean, the pool had a beautiful view, and the breakfast buffet was delicious. Special thanks to Giang, who was very nice and helpful”
Rani
Belgium
“We had a good stay at the hotel, especially thanks to the helpfull receptionist, called Zoë.
The gym was closes for renovation works. But the pool is super. It's located a bit out of town, but easily connected by bus (busline E07 +/-40min...”
Katharina
Germany
“I really enjoyed the calm atmosphere, the delicious breakfast and especially the kindness of the staff (Liz was so helpful and she and all the others were so friendly and welcoming).”
I
Indrajith
Australia
“My family stayed on second floor and in two rooms.
The rooms were clean and tidy.
Breakfast buffet was served with a good variety.
Reception staff were friendly and helpful. They helped us with information and transportation. We came during...”
I
Indrajith
Australia
“What an amazing hotel this is! Zoe, Liz and all the staff are sooooo helpful. They speak good English and are very accomodating. The rooms were clean, comfortable and adequately spacious. The breakfast buffet was superb.”
Callum
United Kingdom
“The hotel is very clean and operated incredible well, the staff are so attentive especially Giang who helped us at the front desk. And the quality of the room was excellent.”
Hotel surroundings
Restaurants
1 restaurant on site
San Dining
Cuisine
Vietnamese
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Traditional
Dietary options
Gluten-free
House rules
San Hotel & Pool takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Cot upon request
Free
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
BankcardCash
Parties
Parties/events are not allowed
The fine print
Need-to-know information for guests at this property
This property will not accommodate hen, stag or similar parties.
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Vietnam“An amazing hotel with delicious breakfast. The staff are exceptionally friendly and welcoming – something you can’t find anywhere else. Especially Giang, who was truly wonderful!”
Israel“The staff is so nice and helpful; we had a very pleasant stay.”
Paul
United Kingdom“Incredibly attentive staff - could not be more helpful. Lovely pool on the roof. Nice breakfast.”
Australia“The rooms were very clean and comfortable but the staff went absolutely above and beyond. They surprised us with a cake for our anniversary and they helped us fix our suitcase even though I just asked for advice where to go they organised it...”
Belgium“We had a good stay at the hotel, especially thanks to the helpfull receptionist, called Zoë. The gym was closes for renovation works. But the pool is super. It's located a bit out of town, but easily connected by bus (busline E07 +/-40min...”
Katharina
Germany“I really enjoyed the calm atmosphere, the delicious breakfast and especially the kindness of the staff (Liz was so helpful and she and all the others were so friendly and welcoming).”
