Hotels near Bernexpo, Bern

Close to train station. Excellent reception staff. Modern and clean rooms. Extremely comfortable beds. Rain shower in bathroom.

The hotel was clean and comfortable, with friendly staff. Great location, close to everything we needed.

I had an unexpected stay at Novotel Bern Expo Hotel due to a river flooding in Zermatt, which prevented me from returning to my original accommodation. Despite the stressful situation, my experience at Novotel Bern Expo Hotel was made significantly better thanks to the exceptional service provided by the staff. She went above and beyond to assist me during my stay. When I explained my situation, she immediately took action to ensure that I had everything I needed. She provided invaluable support throughout my stay. She helped me with the check-in process, ensuring it was as smooth as possible given the circumstances. She also offered practical assistance, such as finding a room that suited my needs and so on. She frequently checked in on us, offering comforting words and making sure we were okay. Her genuine care and concern helped to alleviate our worries and made us feel at ease. Her exceptional service, personal attention, and kind words turned a potentially difficult situation into a pleasant and memorable experience. I highly recommend Novotel Bern Expo Hotel, not only for its comfortable accommodations but also for the wonderful staff who go above and beyond to make every guest feel special.

The experience with both the hotel staff and its atmosphere is at a very high level. I, as a rule, give high marks, not being a very picky person. The number of stars was not at all relevant in this case. Swiss quality is still Swiss quality.

The room was clean and beautifully decorated. Breakfast was great too and the staff were nice and helpful.

The receptionist was very kind and friendly. The hotel was very clean and the breakfast was excellent. It was easy to park.