
From
NorwayThe hotel is located in a nice and quiet area although it is a central one. It is a little bit off the main shopping streets and major city sights. It's a short stroll from the local public transport stops so one can easily get to the other parts of the city including the airport in Hamburg. The property has a nice lobby with a well-designed foyer including a fire place, and cosy armchairs and sofas. The hotel has three fast running lifts which means one does not have to wait long to come up or down. The breakfast is well served and has a variety of choices of cold and hot dishes as well as an offer of freshly made omelettes at the omelette station in the restaurant. The breakfast offer also includes a variety of cold and hot drinks and sparkling wines. The room I was staying in - a classic double - was spacious and had all I needed for a comfortable stay during the whole week I'd booked. The mattress and the pillows are somewhat tough but not critical at all - this is, perhaps, quite a tradition in Germany to have those things tough in the bedroom. More English language channels on TV would definitely be an asset and an addition to the very good offers the hotel has. What is most smashing about the hotel is its staff. All the staff including those at the front door, reception, bar, restaurant, room service and house-keeping, are more then welcoming and helpful, they are personable and very polite. I will definitely come back once I am in Hamburg again. Would recommend this hotel as well.